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Lotus Information

About Lotus

Lotus Record Shop is located in Thessaloniki; having first opened in December 1990, it remains up to date a standard reference point to local music enthusiasts.

Specialising in certain styles, yet covering a broad range of genres, our mission is to support several aspects of the underground music industry. Through CD and vinyl imports from various places across the globe, Lotus aims to portray a clear picture of the most interesting records. Despite the fragmentation and saturation caused both by the immense production of music and the speed of information exchange, the Lotus team carefully selects and suggests the most eclectic sounds from each music genre.

We believe that music is a living organism under constant development, and thus endeavour towards tracing its coordinates and latest trends.

We have also allocated a part of our website on local (Greek) independent labels, as a means to supporting the local music scene. We trust that this virtual 'topos' will aid the distribution of the products of the labels supported.

Lotus primarily remains a physical record shop. Should you visit our hometown, do not hesitate dropping by our offices - we'd be glad to see you.

Opening Times

Monday, Wednesday
09:00 – 15:00

Tuesday, Thursday, Friday
09:00 – 14:30, 17:00 – 21:00

Saturday
10:00 – 15:30

Record Availability

To provide our customers with an up-to-date image of just-added and out-of-stock items, we perform updates on our database on a daily basis. In this way, customers that place orders on our virtual shop can be assured that the purchased items are in-stock , unless they sold out on the day of purchase or the previous day.


We also give customers the opportunity to order records that are temporarily out of stock, yet can be found in a short period of time. In particular, we have defined two such categories:



  • Records that can be dispatched within 4 working days, and

  • Records that can be dispatched within 10 working days.


If your order contains items belonging to the above categories, it will be dispatched once all items become available.

Record Search

For records not available in our database , please contact us by email - we will respond within 48 hours, quoting the possibility of finding these for you. We shall keep a record of your wish list and contact you, should these products become available.

Product Returns

We accept product returns only in the case where an item you have received is faulty. You need to email us with a description of the fault and then send us the item - we shall replace the item for you free of charge.

We shall not be liable to you for any failure to deliver the goods that have been ordered by you or any delay, damage or defect to the goods delivered which is caused by any event or circumstance beyond our reasonable control.

Payment Methods

You can purchase from our virtual shop by credit card, PayPal, or, for customers resident in Greece, by mail order.

Credit card transactions are handled by our banking associate, Eurobank. Sensitive information, such as your credit card number, is not stored in our database and is not passed to us by any means. Currently, Eurobank accepts Visa or MasterCard, as well as its own credit card, EuroLine.

Supported Labels

With respect to the fruition of the music industry in Greece, and subsequently that of local independent labels, Lotus decided to dedicate a part of its website in supporting this growth.

The labels hosted in these pages are not the only convenient cases.

In this section, you can find information about independent record labels, as well as individual productions that face strong publication and/or distribution issues. We wish to see this section expanding and hope to serve customers having trouble finding the records listed.

Contact Us

You can get in touch with us by any of the following three options.

Address:
Lotus Record Shop
7 Skra Street
Thessaloniki
546 22
Greece

Telephone/Facsimile:
+30 2310 260776

Email:
General Enquires
lotus@lotus.gr

Technical Stuff/Suggestions/Error Report/Cake Recipe
webmaster@lotus.gr

Discounts / Shipping costs

We offer a scale of discounts for purchases that exceed the 50 euros. - 50,01 – 70,00 euros: 2,5% - 70,01 – 90, 00 euros: 5% - 90,01 – 110,00 euros: 7,5% - 110,01 euros +: 10% The discounts are calculated automatically at the process of checking out.


Shipping costs rates can be found here.