Privacy Policy

Lotus Record Shop is committed to honouring the privacy of members and visitors. The following discloses our information gathering and dissemination practices.

Our site's checkout form requires members to provide contact information (like their name and email address). Other forms on our site require customers to provide financial information (like their account or credit card numbers) when upgrading to one of our paid services. We only use financial information to bill customers for products and services they have purchased online.

Other than what is mentioned above, we will not send you unsolicited information, commercial offers, and advertisements.

Content

This site contains links to other sites. Lotus is not responsible for the privacy practices or the content of such websites.

Cookies

Our site does not make use of cookies; shopping basket data is temporarily stored, and once the transaction is finalised, the data is written in our database.

Authentication information

Authentication information is encrypted and passed from page to page as you use the site. If you do not use the site for a half hour this authentication information expires.

Security

This site has security measures in place to protect the loss, misuse and alteration of the information under our control. Our site uses firewall and encryption technology to protect your information, and our servers are located in a guarded location facility under 24-hour surveillance.

What is stored

You can visit the public parts of our site without telling us who you are or revealing any personal information. While IP addresses (the Internet address of a computer) are logged to track a user's session, the user remains anonymous. Tracking IP addresses gives us an idea of which parts of our site users are visiting and how long they spend there. We do not link IP addresses to anything personally identifiable. This means that a user's session is tracked, but the user is anonymous. The user's browser also lets us know the type of computer and operating system being used. We capture the email addresses of only those public site visitors who have purchased products from our online store.

How is email information used?

Customer email addresses are only used to send our customers a confirmation email regarding their order. Other than that, we never sell, rent, or loan our email lists to outside firms: No Spam.